Terms & Conditions

Introduction

These Terms and Conditions (“Agreement”) govern the use of services provided by Solutions with Monique (“Company,” “we,” “us,” or “our”). By engaging with our credit counseling, repair, and education services, you (“Client,” “you,” or “your”) agree to be bound by these terms.

Scope of Services Our services include but are not limited to:
  • Credit analysis and personalized credit counseling
  • Dispute resolution with credit bureaus and creditors
  • Financial education and credit management advice
  • Ongoing monitoring and reporting of credit improvement

We do not guarantee specific results or credit score improvements as outcomes vary based on individual circumstances.

Eligibility

By using our services, you confirm that:

  • You are at least 18 years old.
  • You provide accurate information for your credit profile.
  • You have the authority to engage in this Agreement and make changes to your credit profile.

Client Responsibilities

  • Information Accuracy: You must provide accurate and complete information for our records.
  • Timely Communication: Prompt responses to our requests are essential for effective service delivery.
  • Monitoring: You are encouraged to actively monitor your credit report during our engagement.

Fees and Payment Terms

  • Fees for services are outlined on our website or during your consultation. Payment is due per the agreed schedule.
  • Refund Policy: Due to the nature of credit repair services, refunds are limited and assessed on a case-by-case basis.
  • Non-payment may result in suspension or termination of services.

Service Limitations

  • We cannot remove accurate negative information from your credit report.
  • Results may vary, and improvements are not guaranteed.
  • Our services do not constitute financial, legal, or tax advice.

Dispute Process and Documentation

We will communicate with credit bureaus and creditors on your behalf.

Each dispute requires documentation from the Client. Failure to provide required documentation may delay the process.

Confidentiality and Data Privacy

  • We protect your data in compliance with applicable privacy laws.
  • Your information will only be used for the purposes of providing our services.
  • For more on how we handle your data, please refer to our Privacy Policy.

Termination of Services

  • Either party may terminate this Agreement with written notice.
  • If terminated, services will cease immediately, and any outstanding payments will be due.
  • Refunds are not issued for work already completed.

No Guarantees and Disclaimers

  • We do not guarantee specific credit scores or improvements.
  • All information provided is based on current credit industry standards, which may change over time.

Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the fees you have paid us.

We are not liable for any indirect, incidental, or consequential damages arising from our services.

Governing Law

This Agreement is governed by the laws of [Write Name of State/Country], without regard to its conflict of law provisions.

 

Dispute Resolution

Any disputes will be resolved through mediation or arbitration in [Enter Location].

Both parties agree to attempt amicable resolution before proceeding with legal action.

Modifications to Terms

We may update these Terms periodically. Clients will be notified of any material changes.

Your continued use of our services constitutes acceptance of revised terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:

Solutions with Monique

Acceptance of Terms

By engaging with Solutions with Monique and using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.